At 4CERA GLOBAL PRIVATE LIMITED, we ensure safe, timely, and reliable delivery of all orders across India. Please review our delivery guidelines below:

1. Order Processing Time

• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays are processed on the next working day.
• Items requiring special handling may take slightly longer.

2. Estimated Delivery Time

• Metro Cities: 3–5 business days
• Tier 1 & Tier 2 Cities: 4–7 business days
• Remote or Rural Areas: 6–10 business days

Note: Timelines may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• Free shipping may apply during promotions or based on cart value.
• Standard shipping charges (if applicable) will be displayed at checkout.

4. Order Tracking

• Customers receive a tracking number via SMS or Email after dispatch.
• Orders can be tracked on www.kiaaradiamonds.com or the courier partner’s website.

5. Delivery Attempts

• The courier will attempt delivery 2–3 times.
• Undelivered orders due to customer unavailability or incorrect address may be returned to the warehouse.

6. Delivery Area Coverage

• Delivery is available to most locations across India.
• Some remote PIN codes may have limited delivery services.

7. Damaged or Tampered Delivery

• If the package appears damaged or tampered, customers should refuse delivery.
• Please contact support@kiaaradiamonds.com with photos or videos for assistance.

8. Delivery for DLCs (Kiaara Diamonds Consultants)

• DLC orders follow standard delivery timelines.
• BV is credited only after successful delivery.
• DLCs can track orders through their dashboard.

9. Customer Support

Email: support@kiaaradiamonds.com

Website: www.kiaaradiamonds.com